MedTel Outcomes - Functional Outcomes

The assessment of patient satisfaction, during the post-discharge telephone interview, is an excellent opportunity to evaluate the impact rehabilitation has had on a patient's day to day life, as well as their satisfaction with follow-up services such as therapy and home health care. Collecting data on patient satisfaction is a necessity for health care providers for:

Integration into program evaluation and quality improvement programs

Marketing future consumers and referral sources

Meeting standards for accreditation

MedTel Outcomes collects data on overall satisfaction for all patients assessed and provides benchmarked outcomes in our Quarterly Reports. Facilities may also choose to design customized questions to provide feedback on specific areas of satisfaction, with a monthly report provided, or to use other standardized instruments. To view a sample of how a few of our facilities have used their data from MedTel Outcomes to market their outcomes, visit the following websites:

Parkview Hospital - Acquired Brain Injury Outcomes

Parkview Hospital - Inpatient Rehabilitation Outcomes

Parkview Hospital - Stroke Outcomes

University of Utah - Patient Outcomes (see Inpatient, Brain Injury, Stroke and Spinal Cord Injury links)

Patricia Neal Rehabilitation Center - Spinal Cord Injury Program

Seattle Children's Hospital

Memorial Medical Center

Gulfport Memorial Hospital

University of North Carolina Hospital Rehabilitation Center

University of Illinois Hospital

St. Luke's Rehabilitation Institute - Patient Outcomes (see Brain Injury, Spinal Cord and Stroke links)

Morton Plant-North Bay Hospital Quality Report Card